Privacy Policy

Privacy Policy

Effective date: October 28th, 2025

Branded Tomorrow Plumbing ("we," "us," or "our") is committed to protecting the privacy of visitors to our website, www.brandedtomorrowplumbing.com (the "Site"), and clients who use our services. This policy describes how we collect, use, and share your personal information. By using our Site or services, you agree to the terms herein. 

1. Information We Collect

We collect information to provide you with the best possible service and to operate our business efficiently.

A. Information You Provide Voluntarily

When you fill out a contact form, request a quote, schedule a service, or call us, you may provide us with the following Personal Information:

·        Name

·        Email address

·        Phone number

·        Service address

·        Details about your plumbing issue/service request

·        Billing and payment information (processed securely by third-party payment processors) 

B. Information Collected Automatically

When you visit our Site, we (or our third-party service providers like Google Analytics) automatically collect certain information sent by your browser or device: 

·        IP address

·        Browser type and operating system

·        Referring/exit pages

·        Pages visited on our site and the time spent on them

·        Mouse movements and clicks (session replay data for analytics) 

2. How We Use Your Information

We use the information collected for various business purposes: 

·        To provide services: To schedule appointments, provide quotes, perform requested plumbing services, and process payments.

·        To communicate with you: To respond to your inquiries, send service updates, and provide customer support.

·        For internal operations: To improve our website and services, diagnose technical problems, and analyze business performance.

·        For marketing: With your consent, we may use your contact information to send you occasional promotions or updates about our services.

·        For security: To prevent fraud, detect security incidents, and ensure the safety of our website and business operations.

·        To comply with law: To fulfill our legal obligations and respond to law enforcement requests. 

3. Cookies and Tracking Technologies

We use cookies and similar technologies (like pixel tags and web beacons) to enhance your experience, analyze site traffic, and support our marketing efforts. You can typically adjust your browser settings to decline cookies, but this may affect how the Site functions. 

4. Sharing Your Information

We do not sell or lease your Personal Information to outside parties for marketing purposes. We may share your information with trusted third parties to help us operate our business: 

·        Service Providers: We share information with companies that perform functions on our behalf, such as website hosting, payment processing, analytics, and email delivery. These parties are obliged to keep your information confidential and use it only for the purposes for which we disclose it to them.

·        Franchise Owners: If applicable, we may share information with our independently owned and operated franchise locations to fulfill services you request.

·        Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to protect our rights or property. 

5. Data Security

We implement commercially reasonable physical, electronic, and administrative safeguards to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security. 

6. Your Choices and Rights

You have control over your data. You may: 

·        Opt-out of future contacts: You can opt out of any future marketing emails or contacts from us at any time.

·        Edit or View data: You can request to see what data we have on you, change/correct or have us delete it (subject to legal requirements).

·        Express concerns: You can contact us with any concerns about our use of your data. 

To exercise these rights, please contact us using the information below.

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. 

8. Changes to This Privacy Policy

We may update this policy periodically to reflect changes in our practices or applicable laws. The "Effective Date" at the top indicates when the latest version is in effect. We will post any new policies on this page. 

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Company/ DBA: Branded Tomorrow Plumbing

Address: upon request

City/ State: Hardinsburg, Kentucky. US
Phone: (502) 656-1113

Email: rmullins@brandedtomorrowplumbing.com